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How can I evaluate the software and how long is the evaluation period?


Information about free evaluation licenses for the CLC Workbenches

How can I cite CLC bio Workbenches and Servers in my paper?


Citation guidelines for the CLC Workbenches

How can I submit a feature request?


Describes how to find out if a particular feature is already available in the Workbench and how to submit a feature request

What happens to my data after the evaluation period if I don't purchase the software?


How to work with data that was generated in a Workbench after the evaluation period

How do I submit an error report for a CLC License Server to the CLC Support team?


How do I submit an error report for a CLC License Server to the CLC Support team?

How do I submit an error report for a CLC Genomics Server to the CLC Support team?


CLC Genomics Server | How do I submit an error report for a CLC Genomics Server to the CLC Support team?

CLC Workbench error report submission to the Support team


How do I submit an error report for a CLC Workbench to the Support team?

What is the host ID for a machine running the CLC Genomics Server software?


CLC Genomics Server | How to find the host ID for a computer running CLC Genomics Server

How do I get a new static license when upgrading between major software versions?


CLC Genomics Workbench | Upgrading static licenses between major software versions

Where is my license file?


CLC Genomics Workbench | Where is the location of a license file for CLC software

Which internet addresses does CLC software need access to?


CLC Genomics Workbench

Contact CLC specialists on the QIAGEN support team.


CLC Genomics Workbench | How do I contact the CLC specialist on the QIAGEN Advanced Genomics Support team?

Where can I find the manual?


CLC Genomics Workbench

How can I install plugins in a CLC Server?


CLC Genomics Server

Where can I get installer files for the software?


CLC Genomics Workbench

How do I change the memory limit for the CLC Workbench or Server java process?


CLC Genomics Workbench

Where should I install an upgrade to my CLC Genomics Server software?


CLC Genomics Server

How do I download the software if I get a message about the signature being corrupt or invalid?


CLC Genomics Workbench

What Linux distributions do you support?


CLC Genomics Workbench

What is the difference between running a Genomics Server and running a Genomics Workbench on a large central machine that multiple users can access?


CLC Genomics Workbench

Are the tools of the CLC Workbenches or Servers multi-threaded?


CLC Genomics Workbench

What does it mean if a Mac installer says it "is damaged and can't be opened"?


CLC Genomics Workbench

What do I do if I end up with .zip files instead of .cpa files when I download plugins from the website?


CLC Genomics Workbench

What does "error code 34" mean when I run the installer?


CLC Genomics Workbench

How do I transfer data using ftp details you've sent?


CLC Genomics Workbench | Transfer data for troubleshooting to an ftp area that was set up by the support team

Am I eligible for support for my CLC software?


CLC Genomics Workbench | Am I eligible for support for my CLC software?

How can I find out which machine my license has been downloaded for?


CLC Genomics Workbench | Which computer is using the licenses for the CLC software

How can I change the owner of CLC licenses?


CLC Genomics Workbench | How to proceed if you wish to change the owner of CLC licenses

Where can I find manuals and tutorials for CLC software?


CLC Genomics Workbench | Links to the manuals and tutorials of the CLC software

How can I download a license for the Genomics Server on a non-networked machine?


CLC Genomics Server | Download a CLC Genomics Server license on a machine without external network access

Add BLAST database locations to my CLC Genomics Server


CLC Genomics Server | How can I add BLAST database locations to my Server?

Set permissions for BLAST database addition and searching on the CLC Genomics Server


CLC Genomics Server | How can I set permissions for BLAST database addition and searching on the CLC Genomics Server?

How can I find out about my licenses?


CLC Genomics Workbench | How to get an overview of your licenses

CLC Product FAQs


CLC Genomics Workbench | Please find the link to the CLC product FAQs below.